our services

tailored solutions to safeguard your business

Customized Protection for Your Business's Unique Needs

At Underdog Cyber Defense, we understand that no two businesses are alike. That's why we offer a comprehensive suite of cybersecurity and IT services specifically designed to align with your organization’s unique challenges and goals. Whether you're a small business, a growing enterprise, or a municipality, our solutions are tailored to fortify your operations, safeguard your data, and streamline your technology infrastructure. Our proactive approach ensures that your business stays secure, productive, and prepared for the ever-evolving digital landscape.

CYBER SECURITY

Protecting your business from cyber threats requires more than just basic security measures. At Underdog Cyber Defense, we elevate your protection with advanced cybersecurity services, all overseen by our 24/7 Security Operations Center (SOC) to ensure your business is always secure. With our comprehensive suite of services, you're no longer the underdog in the fight against cybercrime.

SERVICES INCLUDED

• Proactive cyber threat hunting to neutralize risks before they escalate
• Continuous vulnerability scanning and timely patching
• Zero-trust management to limit unauthorized access
• Advanced firewalls with real-time threat management
• Security group-based network controls
• 24/7 network monitoring for potential threats
• Crucial service alerts for immediate action
• Comprehensive task management for seamless security operations
• Enhanced protection for desktops and laptops
• Real-time security scans with instant alerts
• Mobile device management and secure connectivity

Managed IT Services

Empower your team with seamless, secure, and reliable IT solutions through our Managed IT Services. We ensure that every member of your organization has smooth access to the tools they need, all backed by comprehensive security measures. By simplifying IT, we allow your team to focus on what matters most—growing your business. Plus, our dedicated support team is always just a call away, ready to assist with any technical need.

SERVICES INCLUDE

• Password Management
• Multi-Factor Authentication (MFA)
• Email Encryption Archiving System
• Data Access Management
• Disk Encryption
• Local Services Support
• Data Backup and Management
• Advanced Inbound and Outbound Spam Filtering

Maintain IT™

Ideal for business leaders seeking a proactive IT and cybersecurity strategy.

What’s Included:

• Cyber SWOT™ Analysis
• Tailored IT Solutions
• Technology Roadmap Development
• Ongoing Strategic Advisement
• Clear and Transparent Communication

Identify IT™

Perfect for businesses that recognize IT challenges but need guidance on where to begin solving them.

What’s Included:

• Cyber SWOT™
• Scope & Impact
• Resourceful Problem-Solving
• Educational Approach
• Transparency

Grow IT™

Designed for businesses experiencing rapid growth or outgrowing their current IT provider.

What’s Included:

• Cyber SWOT™ Analysis
• Scalable IT Solutions
• Custom Technology Roadmaps
• Quarterly Strategy Reviews
• Comprehensive IT Management

Incident Response Services

When a cyber attack or technical failure strikes, you need the assurance that your business will be swiftly and effectively protected. Our incident response services are designed to provide that peace of mind.

Cybercrime can impact businesses of any size or industry, which is why we operate with a proactive “when, not if” mindset. Even with robust cybersecurity measures in place, this approach enables us to respond rapidly and decisively to incidents. Our goal is to minimize downtime and mitigate repercussions, getting your operations back on track as quickly as possible.

Incident Response Solutions

• Proactive Response Strategy: Operate with a “when, not if” approach to ensure readiness for any incident.
• Rapid Incident Containment: Identify and isolate threats to minimize damage.
• Comprehensive Recovery: Restore systems and data to full functionality with minimal downtime.
• Post-Incident Analysis: Conduct detailed evaluations to strengthen defenses and prevent future attacks.
• Tailored Support for All Industries: Provide responsive solutions for businesses of any size or sector.
• 24/7 Availability: Deliver round-the-clock support to address incidents anytime they occur.

help desk support

With our 24/7 help desk, your business receives reliable, round-the-clock IT support tailored to your needs. Whether it’s troubleshooting technical issues or answering everyday questions, our team is here to ensure your operations run smoothly. As your off-site IT department, we provide expert assistance, giving you peace of mind and freeing up your team to focus on core business tasks.

We believe there’s no issue too small or question too simple to address. Our goal is to make your life easier and your systems more secure—every hour of every day.

help desk benefits

• Unlimited Support: Phone, online, and remote assistance whenever you need it.
• Vendor Management: We coordinate directly with third-party vendors on your behalf.
• Guaranteed Response Times: Quick, reliable solutions to minimize downtime.
• Streamlined Ticketing System: Efficient tracking for faster issue resolution.
• Cost Savings: Avoid the expense of maintaining an in-house IT department.

Your Trusted Partner in IT and Cybersecurity

At Underdog Cyber Defense, we provide comprehensive IT and cybersecurity solutions to empower your business, protect your data, and streamline your operations. From robust cybersecurity measures and managed IT services to rapid incident response and 24/7 help desk support, our team is dedicated to meeting your unique needs.

By partnering with us, you gain a trusted ally committed to your success. Our expertise allows you to focus on growing your business while we handle the complexities of IT and security. Together, we can ensure your technology not only supports your goals but drives them forward.

Let us be the backbone of your IT infrastructure—keeping your systems secure, your team productive, and your business thriving.

Get in Touch with Us

Ready to take your IT and cybersecurity to the next level? Contact us today to learn how we can support your business with our comprehensive services. Whether you have questions, need more information, or are ready to get started, our team is here to help.