Real-World Results, Proven Solutions

See How We’ve Helped Businesses Thrive

At Underdog Cyber Defense, we believe that actions speak louder than words. Our commitment to providing tailored cybersecurity and IT solutions is backed by real results. Dive into these case studies to discover how we’ve helped businesses overcome unique challenges, strengthen their operations, and achieve peace of mind. Whether you’re facing a cyber threat, scaling your IT infrastructure, or seeking a trusted partner, our success stories showcase the impact we can make for your business too.

Case Study: Scaling IT and Cybersecurity for a Growing Healthcare Provider

CLIENT BACKGROUND

A healthcare provider, initially starting with 10 employees, was set to open during the COVID-19 pandemic. They needed a reliable IT infrastructure to support rapid growth. Over time, the client expanded to nine locations and grew to over 200 employees, including offsite housing for clients, all while needing scalable cybersecurity solutions to maintain operational continuity. 

CHALLENGES

1. Supply Chain Disruptions: Global supply chain issues made it difficult to source critical IT equipment like laptops, docking stations, and networking hardware during the COVID-19 pandemic.
2. Multi-location Expansion: The client expanded from one location to nine, including facilities with offsite housing, creating the need for secure, interconnected infrastructure.
3. Employee Growth: Rapid onboarding of employees at multiple sites required quick and efficient deployment of technology.
4. Maintaining Service Continuity: It was critical to avoid any disruption to client services, especially in the healthcare sector, where patient care was involved. 

SOLUTIONS PROVIDED BY UNDERDOG CYBER DEFENSE

Strategic Inventory Management

Underdog Cyber Defense kept an inventory of essential equipment (laptops, docking stations, etc.) at the client’s site to ensure new hires had immediate access to technology, despite global delays.

Seamless Network Scaling

As the client expanded from one to nine locations, Underdog built out the network infrastructure, including running cables, installing networking equipment, and ensuring secure communication between locations.

Proactive Collaboration

Working closely with the Facilities and Operations teams, we anticipated IT needs, ensuring enough equipment was always on hand to prevent delays.

Enhanced Cybersecurity

As operations grew, Underdog Cyber Defense scaled cybersecurity measures to meet increased data security requirements, including HIPAA compliance and data encryption for all nine locations. 

Thanks to Underdog Cyber Defense’s proactive approach, the healthcare provider experienced no interruptions in their technology deployment or service delivery, even during a time of rapid expansion. Our ability to seamlessly scale their IT infrastructure and enhance cybersecurity across nine locations allowed them to maintain high-quality care while protecting sensitive patient data.

Want to scale your business without worrying about technology interruptions or cyber threats? Schedule a Discovery Call Today and learn how Underdog Cyber Defense can provide tailored IT and cybersecurity solutions for your growing organization. 

Case Study: Upgrading Cybersecurity for a Metal Distributor Amidst Global Threats

CLIENT BACKGROUND

A metal distributor with 14 employees had been a long-time client of Underdog Cyber Defense. In 2021, during the wave of zero-day exploits targeting On-Premise Exchange servers and supply chain attacks affecting vendors in their industry, this client needed a comprehensive security upgrade to stay protected and maintain compliance. 

CHALLENGES

1. Evolving Threat Landscape: The client’s industry was facing ongoing supply chain attacks and zero-day exploits. While they had not yet experienced a breach, the threat was imminent, and existing systems were not sufficient to defend against more sophisticated attacks.
2. Legacy On-Premise Systems: The reliance on an On-Premise Exchange server created vulnerabilities, and the leadership team needed to be convinced to move to a more secure, cloud-based solution.
3. Outdated Backup Strategy: The existing backup solution was lagging behind, with on-site systems backing up to the cloud days after the fact, putting critical data at risk of loss. 

SOLUTIONS PROVIDED BY UNDERDOG CYBER DEFENSE

Cyber Insurance Review

Before implementing security controls, Underdog Cyber Defense helped the client review and update their cyber insurance, ensuring they had proper coverage for the evolving threat landscape. 

Endpoint Detection and Response (EDR) and SOC

Underdog upgraded the client’s defenses with a 24/7 Security Operations Center and advanced Endpoint Detection and Response tools to quickly detect and respond to threats.

Password Management

A company-wide Password Manager was implemented to eliminate the use of browser-stored passwords, further securing user accounts. 

Application Whitelisting and Privileged Access Management

These solutions were installed to control application access and ensure only authorized users could access sensitive systems. 

Advanced Email Protection

Underdog deployed an advanced email protection system that quarantines suspicious emails before they reach users’ inboxes, drastically reducing phishing risks and preventing email-borne attacks. 

Image-Based Backup System

The new backup system performs hourly backups to the cloud, replacing the old system that only backed up once daily and lagged in saving data to the cloud. The new system allows for rapid recovery in the event of an incident, ensuring business continuity.

The deployment was initially met with some resistance, as the team had to shift their mindset around security best practices. However, with persistent support from Underdog Cyber Defense, the client successfully transitioned to a more secure and resilient infrastructure. 

1. Increased Confidence in Security: Staff reported feeling safer and more aware of the dangers of mixing personal data with business systems. Leadership praised the comprehensive improvements, acknowledging that although risks remain, they are now significantly reduced.
2. Supply Chain Attack Prevention: The implemented layers of protection shielded the client from various threats affecting their industry, giving them confidence to continue operations without fear of a breach.
3. Future-Proof Compliance: As a company adhering to ISO 9001 standards, the client benefitted from proactive controls that not only met current compliance needs but also anticipated future regulatory updates.
4. Faster Recovery Time: The new image-based backup system provided near-instant recovery, ensuring that in the event of a failure, the client could restore operations within minutes using up-to-date backups from the cloud. 

Ready to scale your business without the hassle of technology disruptions or cyber threats? Schedule a Discovery Call Today to see how Underdog Cyber Defense delivers customized IT and cybersecurity solutions designed to support your organization's growth.