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Why General IT Support Isn’t Enough: The Business Case for Outsourcing Cybersecurity

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Carmine J. Corridore

Carmine Corridore is a seasoned professional in the I.T. industry with over 30 years of experience. He has held various positions from field tech, team lead, service manager, project manager, and Director of I.T. Currently, he serves as the Client Facing Chief Strategy Officer and President of Underdog Cyber Defense. Carmine is a Rotarian and serves on the local chamber board and several committees. Carmine believes in giving back to the community, and he accomplishes that through donations and sourcing local talent and goods. Carmine is Credentialed and Certified in Cybersecurity.

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Every business, big or small, has two key objectives: sustain growth and protect assets. While you may have in-house IT support to assist with your hardware and software needs, the rapidly evolving landscape of cyber threats demands a more specialized focus. You wouldn’t go to a general physician for a heart problem; you’d seek a cardiologist. So, why apply the same principle to safeguarding your business in the digital realm? Outsourcing cybersecurity is in your businesses best interest.

The Elephant in the Room: Cyber Threats Aren’t Going Anywhere

While reading this, a cybercriminal is trying to breach a system somewhere. It’s not a matter of if but when they might find a system that’s a soft target. Now, imagine if that system is yours. Sure, your IT support can fix your email glitches, but can they protect you against a dedicated cyber-attack?

The Cost of Complacency

You might say, “My business is too small to be targeted.” That’s a common but dangerous misconception. Attackers often look for less-protected businesses as a stepping stone to larger, more lucrative targets. Remember, it’s not just your revenue on the line but your reputation and long-term viability.

The Specialized Touch: What Outsourcing Cybersecurity Experts Bring to the Table

Focused Expertise

Unlike general IT support that deals with a broad range of issues, cybersecurity experts live and breathe security. They are continually updated on the latest threats and countermeasures, well beyond the generalist knowledge of IT support.

Proactive vs. Reactive

When dealing with a cybersecurity firm, you invest in prevention rather than cure. They set up sophisticated measures that flag issues before they escalate into catastrophes. On the flip side, IT support often functions on a ‘break-fix’ model, stepping in only after the damage has been done.

Making the Business Case: ROI and Peace of Mind

Financial Savings

Picture this: When faced with a cyberattack that causes downtime. How much would that downtime cost per hour in lost revenue? Often, the financial ramifications alone can justify the expenditure on specialized cybersecurity.

 Trust and Reputation

Trust is hard to earn but easy to lose if your customers know that you’re taking every measure to protect their data; that fosters trust, which in the long run equates to customer retention and word-of-mouth recommendations.

How to Choose the Right Outsourcing Cybersecurity Partner

If you believe that specialized cybersecurity is the way to go, the next question is, how do you choose the right partner?

Tailored Solutions

One size does not fit all in cybersecurity. Look for a firm that offers solutions tailored to your business needs and is nimble enough to adapt as those needs evolve.

 Transparency

Your cybersecurity partner should be willing to walk you through their strategies and answer your questions without hiding behind jargon. You should feel confident that they’re looking out for your best interests.

Excellence in Service

The ideal cybersecurity partner is continuously striving for excellence, staying updated on the latest threats, and proactively seeking solutions that protect your business.

Outsourcing Cybersecurity is better for your business than Outsourcing General IT Support

The question isn’t whether you can afford to outsource cybersecurity; it’s whether you can afford not to. Cyber threats are relentless and ever-evolving, and the cost of a single breach can be devastating. So, while your IT support team plays a crucial role, cybersecurity is a specialized field that demands its own set of experts.

Take the time to explore your options, ask the hard questions, and choose a cybersecurity partner who aligns with your business objectives and values. The investment you make today could save your business tomorrow.

This conversation might be the wake-up call you didn’t know you needed. But remember, realizing you must take action is the first step towards a more secure future. So, what’s holding you back from taking that step? Let’s talk about it. 

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Carmine Corridore
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Monroe County, Pennsylvania (PA)

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Lehigh Valley, Pennsylvania (PA)

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